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Emergency Department
Increasing Hospital Admissions With Emergency Department Overcrowding: Balancing Access with Efficiency

Healthcare organizations across the country are spending millions of (Capital) dollars to expand inpatient beds and emergency services capacity. Many find that access to inpatient beds is inconsistent and patients wait too long in the ED. At stake is patient safety, customer satisfaction, the reputation of the ED, and loss of bottom line revenue to the organization.

ISH offers a wide range of solutions to healthcare organizations to address these issues, and to improve both operational and financial performance within the ED. From System Selection to Post Implementation optimization, our approach guarantees that the right focus is placed on technical, operational and cultural readiness for each initiative.

Our ED consultants have extensive clinical and administrative experience, and an understanding of the role systems play in improving operational efficiencies within the ED.

 
Critical Success Factors for an Advanced ED Include:
• Improved communications between clinicians
• Standardization of Quality Patient Care
• Improved documentation and increased reimbursement
• Reduction in Patient LOS
• Improved data accuracy
• Improved Chart Management
• Improved Patient Experience
• Streamlined Order Entry and Results Reporting
• Reduced dictation and transcription costs
• Effective Reporting
• Enhanced Workflow and Productivity

Our team of ISH ED Specialists provide a full range of Emergency Department Consultation, including:
 

Operations Review

• Physician Staffing and the use of Physician Extenders
• Review of Policies and Procedures
• Compliance with JCAHO
• Compliance with COBRA, OBRA, EMTALA
• Facility Design and Redesign
• Staffing and the Use of Ancillary Department Personnel
• “Fast Track” and Clinic Usage
 
Patient Flow Analysis
• Examine current work processes in detail
• Identify efficient processes and unacceptable processes
• Identify the actual gaps that exist within the processes that may have caused the frequent problems
 

Matched to each current process is a future state process that integrates a “best practice” operational recommendation with a “best practice, best use of software enabled workflow. This incorporates functionality of the software so users and supporters of the EDIS can visualize how the process and system will support and overall outcome.

     
 
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